Course
Using Otto
How the same process runs inside Otto — the work queue, what enforcement means before an action rather than after it, and where the audit file comes from.
Passphrase required
This section covers our software rather than the industry, so it is the only part of the Academy behind a passphrase. Everything about how collections works stays open.
Open this page in a browser with JavaScript enabled and enter the passphrase your firm was given. There is no account to create and nothing to sign up for.
Using Otto
Three short lessons, for firms running Otto.
- The work queueWhere your day starts, how accounts get into it, and what the suppressions are doing before you see anything. · 12 min
- Rules before actionsWhat it means for a client rule to run before an action is taken rather than in next month's report. · 12 min
- The audit fileWhat gets written as the work happens, and how a client audit request is answered from it. · 11 min
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